Shipping and return policies for Phobos
- Shipping Info
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Discs:-
Shipping in the UK is by Royal Mail 1st class post. (1 -3 working days)
EU/ International/ROW shipping is by standard airmail. (3 - 20 working days and sometimes a little longer, depending on your country. (Please be patient)
Please be aware that standard airmail does not provide insurance or tracking. If you want insured & tracked please contact me at, phobosdrones@sky.com before ordering, and I will send you a quote.
I can't replace items lost in the post if they are not insured!
Proof of postage is always obtained.
Items will ship out within 5 days, usually sooner, of your order being received.
- Return Policy
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Physical Goods:-
Due to the nature of the goods, returns can only be accepted if the item is faulty.
Please contact me at phobosdrones@sky.com for a returns number and details of how to return it.
Replacement items will only be issued once the goods have been received back.
Please note, return P&P cannot be refunded.